The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

• Our service strategy 2008-2011

• About us

Modern service, local solutions

In partnership with local authorities, Citizens Advice Bureaux provide a modern advice service that really makes a difference to the lives of individuals, their families and the communities they live in by providing local solutions that:

• promote community cohesion
• tackle social exclusion
• work with ‘hard to reach’ clients
• help people into work
• support the local economy.

• Modern service, local solutions ( 280kb)

  Back to top