Citizens Advice

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

Citizens Advice service strategy 2008 - 2011 cover


Introduction to the Citizens Advice service

Introduction to the Citizens Advice service cover

Interested in the work of the Citizens Advice service? Download our publication.

Content includes:

  • who we are and what we do
  • about our advice services
  • volunteering for us
  • our campaigning
  • how the service is funded