Social policy impact report 2007/08We hope this report will help people in the CAB service, policy makers and external stakeholders see how our policy work really makes a difference. The Citizens Advice service provides advice to the public and uses their experiences to campaign for change at policy level. Although we can quantify the people we help by giving advice, it is harder to assess how many people we help through policy work. This report highlights some of our successes and shows that the impact of our policy work is significant and wide-ranging. We would not achieve this influence without bureau evidence and their participation in campaigning activities. Working with Government, companies, regulators, trade associations and consumer groups, our policy work has also secured many changes | 
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