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Citizens Advice

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

Citizens Advice service strategy 2008 - 2011 cover


AdviserNet - what every adviser needs

The Citizens Advice information system on CD

AdviserNet - what every adviser needs

AdviserNet homepage
  • an essential resource for every adviser
  • covers all welfare issues from employment to benefits, housing to debt
  • easy to install, updated CD every month
  • unique, independent, trusted, quality-assured information
  • used daily by 17,000 CAB advisers and hundreds of libraries, solicitors, trade unions, charities, colleges and community organisations

  • Citizens Advice training courses for advisers



Customer endorsements

"AdviserNet covers even obscure complex issues, is guaranteed to be up-to-date and has proven to be an invaluable training tool".
Community Resource Centre, Manchester

"The breadth of coverage in AdviserNet makes it invaluable"
CarersLine, Carers UK

"The information is comprehensive and easy to access"
Where it's at project, London Borough of Newham