Citizens Advice

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

Citizens Advice service strategy 2008 - 2011 cover


Publications

Citizens Advice publishes general, issue based and policy/campaign publications. Most can be downloaded from this site, and some are also available to order.

Campaigns reports

This is child poverty report cover

Our most recent report:


General publications

All the following publications can be downloaded on this site.

Annual report 2007/2008 cover


Issue based publications

All the following publications can be downloaded from this site.

  • What works - the Citizens Advice service in prisons and probation settings

  • Capital gains - building confidence through Financial Skills for Life

  • Rhoi cyngor - gwella iechyd trwy wasanaethau cynghori CAB (Prescribing advice Welsh version)

  • Justice matters - Citizens Advice service and publicly funded legal services

  • Net gains - financial skills and the Citizens Advice service


Policy/campaign publications

Many of our policy/campaign publications can be downloaded from this site and some are available to order.


Order publications