“Every session is different. You can actually make a difference for people, and you are valued for who you are.”
Angela, High Wycombe CAB “It’s a vital service run for and by people of all ages.”
Stephen, Rugeley CAB “The other volunteers are very friendly, and we work as a team helping each other.”
Anita, Farnborough CAB “It’s great being able to help people in so many different ways, being able to learn from and appreciate what others are experiencing, and there’s a real co-operative spirit in the bureau.”
Michael,Tonbridge CAB “I get a real feeling of satisfaction from making a difference, especially for people less able to stand up for their rights.”
Sheila, Stretford CAB “I get a sense of being involved – I like being part of the bureau activities and keeping up with issues. I feel proud of the CAB and being part of it – and we have a laugh too.”
Karin, Oxford CAB “I have increased confidence, much more knowledge, lots of new friends and respect from my children.”
Margaret, Havering CAB “The training was extremely thorough.The support is fantastic from everyone in the bureau. I find being an adviser rewarding, stimulating, at times humbling, and very enjoyable.”
Barbara, Rhyl CAB “I’ve become more aware of what my rights are and got to meet some great people. It helps you to better yourself and it helps on your CV to get a job and further your career.”
Shabana, Manchester CAB Telephone Advice Line “My confidence has definitely increased, and I’ve gained about a thousand new skills with as many again still to learn.”
Denise, Bedworth & District CAB “I wish I’d started 30 years ago! I’ve learned new skills, including computing. Volunteering with CAB keeps you involved with the real world.”
Sheila,Witney & District CAB "Within a year of becoming a CAB volunteer adviser, I was employed as a Youth Advice Worker. This is my first paid job for a long time, and I know I wouldn't have had this opportunity without volunteering at the CAB."
Amanda, CAB adviser "Being a CAB volunteer has helped me to see how a small active business runs and to experience working in a team in an office. I would definitely recommend it."
Andrew, IT support "I wanted to get more experience of admin work and help the community at the same time. I've gained lots of skills and confidence and learned more about my local community."
Jagdev, administrator/receptionist "I'm using my skills as a solicitor. Being a trustee enables you to develop both professionally and personally."
Bee, CAB trustee "As a CAB trustee, my voice is heard, and with other trustees we can bring about change collectively."
Kail, CAB trustee "My employer encouraged us to get involved in the community. It's valuable partnership working"
Susan, CAB trustee "The Citizens Advice service challenges the social issues I feel passionate about. As a trustee I can help redress the imbalance of injustice"
Azad, CAB trustee "Young people like me might not think of getting involved as a trustee but it's been really interesting and I've been made very welcome."
Ian, CAB trustee | 
