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The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

Citizens Advice service strategy 2008 - 2011 cover

HomeCampaigning for changePolicy / campaign publicationsParliamentary briefingsRural affairs


Rural affairs

Citizens Advice regularly publishes parliamentary briefings relating to Bills and amendments to Bills using evidence of our clients' problems.

Influencing policy and decision-makers is at the heart of the Citizens Advice service. The evidence we gain by helping people locally to resolve individual problems is used to inform our work in Parliament. Every year, Citizens Advice receives over 42,000 detailed reports from Citizens Advice Bureaux on client problems caused by bad or unfair laws, policies and practices. This gives us extremely rich qualitative date in every area of client detriment from which to inform policy debate.

With a local presence in almost every Parliamentary constituency, the Citizens Advice service has its finger on the pulse of every local community.

In this area of our website you will be able to find details of our work in Parliament.

The experience of Citizens Advice Bureaux serving clients outside urban centres shows that those in rural areas increasingly suffer the loss of basic services and facilities, low pay and restructed employment opportunities.

Citizens Advice service related work

Supporting migrant workers in rural areas is a good practice guide looking at some of the challenges members of the Rural Bureaux Network have identified when supporting migrant workers, and how rural Citizens Advice Bureaux have overcome these challenges through a variety of initiatives.


TitleDescriptionDate

The future of the rural post office network

Citizens Advice Parliamentary briefing

11-01-2006

The Government's Rural Strategy Delivery

Citizens Advice Parliamentary briefing to the Environment Food and Rural Affairs Select Committee

29-09-2004

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