
	Home


	Accessibility


	Help


	Site map


	Contact us

Search the site

On this site

About us

Get advice

Campaigning for change

Partnership working

Volunteer

Support us

Job opportunities

Publications

Press office

Courses

	Citizens Advice

	The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers. Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities. Our impact report Our service strategy 2008-2011

Home Campaigning for change Policy / campaign publications Evidence reports and briefingsModernising government

Modernising government

Citizens Advice regularly publishes evidence reports and briefings of CAB clients' problems. We use this evidence to campaign for changes in policies and services.

CAB clients' experiences can help the Government plan the most effective ways to modernise their services. We use client evidence to highlight the affect any planned changes may have.

Title	Description	Date
Electronic Government Services	Key priorities for the Citizens Advice service	20-07-2003

If you are having difficulty accessing documents, files or videos on this site please see our Help page.

Citizens Advice is an operating name of the National Association of Citizens Advice Bureaux.
Charity registration number 279057, VAT number 726 0202 76, Company limited by guarantee. Registered number 1436945 England, Registered office: Myddelton House, 115-123 Pentonville Road, London, N1 9LZ.