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	Citizens Advice

	The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers. Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities. Our impact report Our service strategy 2008-2011

Home Campaigning for change Policy / campaign publications Consultation responsesModernising government

Modernising government

Citizens Advice regularly responds to consultations using examples of CAB clients' problems. We use this evidence to campaign for changes in policies and services.

CAB clients' experiences can help the Government plan the most effective ways to modernise their services. We use client evidence to highlight the affect any planned changes may have.

Title	Description	Date
Towards a national strategy for local e-government	Citizens Advice response to the Cabinet Office	27-08-2004
Revised Code of Practice on Consultation	Citizens Advice response to the Cabinet Office	20-11-2003
Tackling poverty in London	Citizens Advice response to the Mayor of London	11-07-2003

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Citizens Advice is an operating name of the National Association of Citizens Advice Bureaux.
Charity registration number 279057, VAT number 726 0202 76, Company limited by guarantee. Registered number 1436945 England, Registered office: Myddelton House, 115-123 Pentonville Road, London, N1 9LZ.