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	Citizens Advice

	The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers. Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities. Our impact report Our service strategy 2008-2011

Home Campaigning for change Policy / campaign publications Consultation responsesConsumer and debt

Consumer and debt

Citizens Advice regularly responds to consultations using examples of CAB clients' problems. We use this evidence to campaign for changes in policies and services.

Consumer and debt problems have been increasing dramatically in recent years and these are now the largest area of problems dealt with by Citizens Advice Bureaux - over 2 million new consumer and debt problems in 2007/08.

Related Citizens Advice service work

Net gains - financial skills and the Citizens Advice service

Capital gains - building confidence through Financial Skills for Life

Title	Description	Date
Irresponsible lending - a scoping paper	Citizens Advice response to the Office of Fair Trading	07-11-2008
Draft code of practice on sale and rent back	Citizens Advice response to the National Landlords' Association	11-09-2008
HM Revenue & Customs Charter Proposal	Citizens Advice response to HM Revenue & Customs	05-09-2008
New National Consumer Council: Draft forward work programme	Citizens Advice response to New NCC Start-up Team	04-09-2008
Consumer Law Review: call for evidence	Citizens Advice and Citizens Advice Scotland response to BERR	08-08-2008
Competition Commission PPI market investigation notice of possible remedies	Citizens Advice response to Competition Commission	01-08-2008
Mortgage Arrears Protocol	Citizens Advice response to the Civil Justice Council	23-05-2008
Financial stability and depositor protection: strengthening the framework	Citizens Advice response to HM Treasury	08-05-2008
Cancellation of Contracts Made in a Consumer's Home or Place of Work	Citizens Advice response to BERR	08-05-2008
Options for strengthening bus passenger representation	Citizens Advice response to the Department of Transport	27-03-2008

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Citizens Advice is an operating name of the National Association of Citizens Advice Bureaux.
Charity registration number 279057, VAT number 726 0202 76, Company limited by guarantee. Registered number 1436945 England, Registered office: Myddelton House, 115-123 Pentonville Road, London, N1 9LZ.