The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

• Our impact report

• Our service strategy 2008-2011

Social security appeals

Course outline

This course covers

• the procedure and practice of Social Security Appeals
• how to prepare and represent at an Appeal Tribunal
• challenging a Tribunal decision

Learning objectives

By the end of the course you will be able to:

• understand the importance of representation
• identify when an appeal may be appropriate
• use relevant Acts, Regulators and case law effectively
• identify types of evidence that may prove useful
• describe the constitution and function of the tribunal
• have an understanding of the role of a representative
• present a case in a methodical way
• identify possible courses of action after the tribunal decision

Dates and venues

Duration 2 days 10.00am to 4.00pm

Note: This course is not scheduled to be delivered during our next training term (Oct 08 - March 09). This course will be available to be delivered in-house during this period.

Next step

• Book this course

• Check the price of this course

• Book this course in-house ( 100kb)

• Return to Welfare benefits courses

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