The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

• Our service strategy 2008-2011

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Personal capability assessment

This course is a redeveloped and updated version of our 'Incapacity Benefit - the Descriptors in Detail' course.

This course covers

• A detailed look at Personal Capability Assessment (PCA)
• Employment and Support Allowance (ESA)
• Practical examples and case law

Learning objectives

This practical course takes a detailed look at the personal capability assessment (PCA) and the case law that has helped define the descriptors. By the end of the course you will be more confident in helping your clients through the system, disputing PCA decisions  and preparing for an appeal.

Duration one day 10.00am to 4.30pm

Next step

• Book this course - this course has been delivered twice as scheduled this term. New course dates will be published in July 2008. Alternatively if you would like to book this course in house please click on the link below.

• Check the price of this course

• Book this course in-house ( 84kb)

• Return to Welfare benefits courses

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