The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

• Our service strategy 2008-2011

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Local housing allowance

Course outline

This course is suitable for advisers with existing knowledge of the housing benefit system. It covers the background to and principles behind local housing allowance, with reference to potential social policy issues.

Learning objectives

By the end of this course you will be able to:

• explain how entitlement is calculated
• describe how LHA claims and payments are administered
• identify which tenants are affected
• challenge LHA decisions

What have previous delegates said about this training course,

"Enjoyable course. Thank you."

"Interesting subject and informative. Thank You."

"Very informative and laid back."

Dates and venues

Duration one day 10.00am to 4.00pm

Next step

• Book this course

• Check the price of this course

• Book this course in-house ( 100kb)

• Return to Welfare benefits courses

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