
Citizens Advice specialist support adviser training
About our tutors
The course tutors are all members of our consumer team, who have considerable experience of supporting advisers with a range of queries, including those related to consumer credit. The team have particular expertise in those topics included in our training programme.
The team formerly worked within Trading Standards and all are members of the Institute of Consumer Advisers. One team member is ‘Adviser’ magazine’s consumer subject editorial. All of these courses are available to deliver in-house. To discuss your requirements please contact Ruth Bamford on 01902 310568 or at ruth.bamford@citizensadvice.org.uk
Course details
Details of our Consumer courses can be found below.
Costs
| Attendee | 1 day | 2 day | 3 day | 5 day |
Citizens Advice Bureaux | £70 | £120 | £180 | £285 |
Other voluntary organisations | £90 | £160 | £240 | £370 |
Local authority/other statutory sector | £140 | £260 | £360 | £600 |
Solicitors/other private bodies | £220 | £390 | £585 | £915 |
If you are able to book courses three months in advance (or more) we can offer you a 10% discount on the total cost. All fees must be paid at least 14 days in advance of the earliest course date booked.
Booking a training course
Other courses also available in-house include:
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